Please read these terms carefully before using our website.
Welcome to Art Gems & Jewels. By accessing or purchasing from our website, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our services. We reserve the right to modify or update these terms at any time without prior notice.
We take great care to ensure that all product images, descriptions, and pricing are accurate. However, due to variations in lighting and screen settings, product colors may appear slightly different in person. Art Gems & Jewels reserves the right to correct errors or update information at any time.
All prices are listed in U.S. Dollars (USD) unless stated otherwise. Payment must be completed in full at the time of purchase using the available payment methods. We use secure payment gateways to ensure your information remains protected.
We offer domestic and international shipping. Delivery times vary depending on your location and shipping method. Art Gems & Jewels is not responsible for delays caused by customs clearance or third-party courier services. Once shipped, you will receive tracking details via email.
Your satisfaction is our priority. If you are not fully satisfied with your purchase, you may return or exchange your item within 14 days of delivery, provided it is unused, undamaged, and in its original packaging. Customized or engraved items are non-returnable.
For bespoke or personalized jewellery, full payment is required prior to production. Custom-made pieces cannot be returned, exchanged, or refunded once confirmed, unless found defective upon delivery.
All website content — including images, logos, text, and designs — is the property of Art Gems & Jewels and protected by copyright law. Unauthorized use, reproduction, or distribution of our materials is strictly prohibited.
We value your privacy. Personal data collected during purchases or inquiries will be used solely for order processing, communication, and service improvement. For more information, please refer to our Privacy Policy.
Art Gems & Jewels shall not be held liable for any direct, indirect, or consequential damages resulting from the use or inability to use our products or website. Our total liability shall not exceed the purchase price of the product in question.
These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Sri Lanka.
For any questions regarding these Terms and Conditions, please contact our support team at info@artgemsandjewels.com.